Legal notice

Legal Notice (Specified Commercial Transactions Act Disclosure)

  • Legal Entity / Distributor: Miyabi LLC (合同会社雅)

  • Head of Operations: 神邦盛

  • Location / Address: 〒164-0012 東京都中野区本町5丁目ー35−11 新中野スカイレジテル802号室

  • Phone Number: 03-4235-5827

    (A phone number will be provided without delay upon request via email.)

  • Email Address: info@ephemere-tokyo.shop

  • Website URL: https://ephemere-tokyo.shop/ 

Sales & Pricing

  • Selling Price:

    Displayed on each individual product page. Prices are listed including or excluding applicable sales tax (tax calculation details are finalized at checkout).

  • Additional Charges (Other than Product Price):

    • Shipping Fees: Calculated and displayed at checkout based on delivery location.

    • Customs Duties & Import Taxes: For international orders outside Japan, import duties, taxes, or clearance fees may apply depending on the destination country and are the responsibility of the recipient.

Payment & Fulfillment

  • Accepted Payment Methods:

    Credit Cards (Visa, Mastercard, American Express, JCB), Shop Pay, Apple Pay, Google Pay.

  • Payment Timing:

    Payment is processed immediately at the time the order is placed.

  • Delivery & Fulfillment Timing:

    • Standard In-Stock Orders: Shipped within [3–5] business days after payment confirmation.

    • Pre-Orders / Limited Edition Drops: Shipped according to the specific fulfillment schedule indicated on the product page.

Returns, Exchanges & Cancellations

  • Customer Preference / Change of Mind:

    Due to the limited-edition nature of our pieces, we do not accept returns, exchanges, or order cancellations due to customer preference once an order has been completed.

  • Defective or Damaged Items:

    Each piece undergoes strict quality control. However, if you receive a defective, damaged, or incorrect item, please contact us by email within [7] days of delivery with your order number and photographs of the issue. We will arrange a replacement or full refund at our expense.